ul. Reja 6
02-053 Warszawa
tel. +48 22 5765500
fax +48 22 5765501
e-mail: marketing@lumena.com
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The underlying philosophy of the MultiKiosk appliance is different from that of a traditional computer. The key assumption in this case is that the MultiKiosk should be easy to operate for users who have no previous experience with computing equipment, which is why it is such users’ satisfaction that provides us with the best of references. |
...a communications medium:
- Simple and intuitive operation,
- New, exciting tools and services for users,
- New method of distributing information,
...a sales and marketing tool:
- Reinforcing the image of a state-of-the-art company open to new technologies,
- Establishing a new sales channel for the company and its partners,
- Receiving reliable data on Customer behavior and preferences,
...a method for optimizing Customer service processes:
- Reducing the workload on employees at existing Customer service facilities,
- Establishing economic Customer service locations,
- Improving Customer satisfaction.
Lumena’s MultiKiosk appliance has been awarded as part of the 13th edition of the European Medal product contest organized by the Office of the Committee for European Integration and Business Centre Club. 
In 2005, Lumena’s MultiKiosk design, manufacturing and delivery services were included in the company’s ISO 9001:2000 Quality Management System.